Refund policy

At Uncultured, we are committed to providing you with high-quality products and exceptional customer service. Please review our returns policy below:

Return Policy:

We do not accept returns for change of mind or buyer's remorse. All sales are final.
We encourage customers to review product descriptions, sizing charts, and images carefully before making a purchase to ensure satisfaction.

Exceptions:

We will accept returns and offer a refund or replacement under the following circumstances:

There is an error or issue on our end that results in the wrong item being shipped or a discrepancy with the order.

How to Initiate a Return:

If you believe you are eligible for a return based on the criteria mentioned above, please contact our customer service team at uncultured.co.in@gmail.com within 5 business days. Provide your order details, a description of the issue, and any relevant photos or documentation.

Return Process:

Once your return request is approved, we will provide you with instructions on how to return the item.
Please ensure the item is returned in its original packaging and condition, unworn, unwashed, and with all tags attached.
We reserve the right to inspect returned items to determine eligibility for a refund or replacement.

Refunds and Replacements:

Refunds will be processed using the original payment method once the returned item is received and inspected.
If the item is eligible for a replacement, we will ship a replacement item at no additional cost to you.

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact our customer service team at uncultured.co.in@gmail.com. We're here to assist you!

Refund Policy:

We only offer refunds under the following circumstances:

The ordered item is out of stock and we are unable to fulfil your order.
There is an error or issue on our end that prevents us from delivering the product as described.
Refunds will be processed using the original payment method. Please allow 7 business days for the refund to reflect in your account.

How to Request a Refund:

If you believe you are eligible for a refund based on the criteria mentioned above, please contact our customer service team at uncultured.co.in@gmail.com. Provide your order details and a brief explanation of the issue, and we will assist you in processing your refund.

Exceptions:

We do not offer refunds for change of mind or buyer's remorse.
Sale and clearance items are final sale and not eligible for refunds. If there is a defect or issue with the product for which you can refer to the exchange policy.

If you have any questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact our customer service team at uncultured.co.in@gmail.com. We're here to help!